How To Fix Alexa Error Code 701 (Full Guide)

Error 701 is a common problem faced by Alexa users. While it can be frustrating, understanding this error and how to troubleshoot it can assist you in getting your device back up and running quickly. In this blog post, we’ll cover what causes Error 701, how to fix it, and some tips to prevent it from happening again.

What Causes Alexa Error Code 701

Error Code 701 is a common issue when a request is made to Alexa. When this happens, Alexa cannot process the request due to a corrupted file. There are a few possible causes of this error.

The first one is that there may be an issue with the Alexa software. Another probable cause is a glitch in the network connection.

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How to Fix Alexa Error Code 701

1.   Clear the Cache

The first step to resolving this error is to clear the Cache on the device. This can be done by opening the Alexa app, navigating the settings menu, and selecting the “Clear Cache” option. After this is done, it is essential to restart the device to ensure that the changes have been applied.

2. Restart Your Router and Alexa Device

To restart your router, unplug its power cord and wait for at least 30 seconds before plugging it back in.

3. Check Your Internet Connection.

Check your wifi router and ensure it is powered on and connected to the internet. If you still have problems, try rebooting your modem and router by disconnecting them and plugging them back in after a few minutes.

Next, check your internet speed and make sure it is adequate for streaming audio and video. If you still have problems, try connecting to a different network, such as a mobile data network. Finally, check your firewall settings and make sure they are not blocking access to Alexa.

4. Restart Your Modem and Wireless Router.

Restarting your modem and router can also help reset your network connection and allow your Alexa device to connect correctly. Additionally, this simple fix can improve your Alexa device’s speed and connection quality, which can help prevent future error 701 issues.

To restart your modem and router, turn off the power to both devices for at least one minute. Then, turn the power back on and wait for the devices to reconnect to your home network.

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5. Change the Band Alexa is Connecting To

Determine which Alexa device is having the error 701 issues. Then, check that the Alexa device is connected to the correct wifi network. It can also be helpful to ensure that the Alexa device is in range of the wifi network.

6. Check for Updates

Ensure that the Alexa app is up-to-date by regularly checking for updates. Download any pending updates for the Alexa app and restart the device. Remove and re-add the device to the Alexa app to ensure the machine runs the latest software version.

By following these steps, you should be able to resolve the Error 701 issue and get back to using Alexa as usual.

Frequently Asked Questions About Error 701 In Alexa

Frequently asked questions about Error 701:

1. What does Error 701 mean?

Error 701 is an error code that appears on Alexa devices when the wireless connection between the device and its network is lost or disrupted.

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2. What do I do if I’m getting Error 701 on my Alexa device?

If you’re getting Error 701 on your Alexa device, move your Alexa device closer to your router, reboot your router, or reset your Alexa device.

3. How do I check for updates on my Alexa device?

To check for updates on your Alexa device, open the Alexa app and navigate to the Devices tab. Select the device you want to


Error 701 is an error code that appears on Alexa devices when the wireless connection between the device and its network is lost or disrupted.

This can be caused by various issues, ranging from your router having difficulty connecting to your Alexa device to your device being too far away from the router.

It is essential to keep your Alexa device up-to-date and to check for software updates to avoid potential error codes regularly. By following these steps, you should be able to quickly and efficiently resolve Error 701.

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