Urban VPN is unarguably one of the most popular virtual private network (VPN) services that help internet users protect their online privacy while accessing contents that were formally restricted under their geographical locations.
This is to say that Urban VPN makes it possible for geographically blocked users to find their way into content that wasn’t meant for users in a certain region.
Millions of its users have leveraged this feature and hence can participate in online studies, execute online financial transactions, complete online surveys, join social media platforms, and access other geo-restricted content.
However, like many other technological innovations, Urban VPN is not flawless and can sometimes run into connection errors, which can cause frustration and inconvenience for its users.
As you continue to read, we will be focusing on some common Urban VPN connection errors and how to troubleshoot them to ensure a seamless browsing experience.
What Is Urban VPN?
Urban VPN is a free VPN service that allows users to encrypt their internet connection, hide their IP address, and access content that may be blocked in their region.
It is available for Windows, macOS, iOS, and Android devices, and users can select any server locations they wish to connect to.
What Is Urban VPN Connection Error?
Urban VPN connection error is a common issue that many users face when trying to connect to the VPN service.
There are various proven reasons why this happens, including server overload, network issues, and outdated software.
When you encounter an Urban VPN connection error, you may see a message that says, “Unable to connect to Urban VPN servers. Please try again later.”
How To Troubleshoot Urban VPN Connection Error?
There are several steps to help you fix this error, they include;
1. Check Your Internet Connection
Before you start troubleshooting Urban VPN connection errors, it’s important to check your internet connection. Ensure that you have a strong, stable, and active internet connection by browsing through a few websites.
If your internet is down, you won’t be able to connect to the VPN. So, troubleshoot your internet connection first and try to connect to the VPN again.
2. Update Urban VPN App
Running an outdated version of the VPN app is another reason you may encounter connection errors. The developers often release updates to improve app performance and fix bugs.
So, go to the app store on your device and check if there’s an update available for the VPN app. Download and install the latest version and try connecting to the VPN service.
3. Restart Urban VPN App
After updating the app, you may still be unable to connect to the VPN, now try restarting the app. Close the app completely and reopen it.
This will clear any potential glitches that may be obstructing you from connecting to the VPN service. Once you successfully restart the app, try connecting to Urban VPN again.
4. Clear Cache And Cookies
Clearing your browser’s cache and cookies is the next thing to do If you’re still experiencing an Urban VPN connection error.
A pile-up of temporary files and cookies can affect your browsing experience and deter you from connecting to the VPN. To clear cache and cookies, go to your browser settings and look out for the option to clear cache and cookies.
Immediately after you’ve cleared them, try connecting to your VPN again.
5. Choose A Different Server
Trying to connect to a server location that is experiencing high traffic or technical issues will mean you’ll encounter the Urban VPN connection error.
So, you’ll have to try choosing a different server location to connect to. Urban VPN offers numerous server locations globally, so you can easily switch to a different server and try connecting again.
6. Disable Antivirus And Firewall
Sometimes, your antivirus or firewall may be blocking your VPN connections. To fix this issue, try disabling your antivirus and firewall at the moment and connecting to the VPN again.
If you’re able to connect, it means that your antivirus or firewall is preventing you from connecting to the VPN service.
To resolve this, add Urban VPN to the exception list in your antivirus or firewall settings and enable them again.
7. Contact Urban VPN Support
If you’ve tried all of the above troubleshooting methods and none worked, it’s time to contact the support team.
They have a trained team of experts who can help you resolve the connection error and ensure a seamless browsing experience.
Reach out to them through their website or social media channels and provide them with details of the connection error you’re facing.
List Of Some Urban VPN Alternatives
Sometimes, you may not always get the needed solution you want on Urban VPN, hence looking out for alternative ways to achieve your aim becomes very important. So we present you some tested alternatives to Urban VPN:
- CyberGhost VPN
- Hotspot Shield
- Private Internet Access
These are just a few examples of VPN services that you could consider as alternatives to Urban VPN. Each of these VPN services offers different features and pricing, so it’s important to do your research and find a VPN that best fits your needs and pocket size.
Does Urban VPN Have A Limit?
Urban VPN offers both free and premium versions of its VPN service. The free version of the VPN is limited in the quantity of data you can use each month.
Specifically, the free version of this VPN gives 500MB of data per day, which translates to approximately 15GB of data every month.
If the data is not enough, you can upgrade to the premium version of the VPN, which offers unlimited data usage. Note, the premium version of this VPN is powered by a monthly subscription fee.
Urban VPN is a virtual private network service that lets users connect to the internet securely and privately. The VPN helps in hiding the IP address of a user.
However, users can come across connection errors when trying to use the service.
The connection error with Urban VPN may occur due to a variety of reasons, such as issues with the user’s internet connection, problems with the VPN server, or compatibility issues with the user’s device or operating system.
To troubleshoot the connection error, the user can try simple troubleshooting steps like restarting their system, ensuring they have an active and stable internet connection, and checking if the VPN is running the latest version.
Furthermore, the user can contact Urban VPN’s customer support for further assistance. If all of the above fails to provide the needed solution, you may try out any of the Urban VPN alternatives listed above to continue enjoying your private connections.
Obinna Kenneth is a Tech enthusiast who is keen to keep tech lovers informed on various apps, gadgets, and systems. He also writes about other niches professionally, including gaming and the like.